PRIVACY POLICY OF THE CARPIGIANI.COM WEBSITE
THIS WEBSITE’S PRIVACY POLICY
WHY THIS NOTICE
Pursuant to Regulation (EU) 2016/679 (hereinafter the “Regulation”), this page describes the methods used to process the personal data of users who visit the Carpigiani Group website accessible electronically at the following address: https://www.carpigiani.com/
This information does not concern other websites, pages, or online services that may be accessed via hyperlinks published on this website but referring to resources external to the Carpigiani Group domain.
Data Controller
Following consultation of this website, data relating to identified or identifiable persons may be processed.
The Data Controller referred to in this privacy notice is Carpigiani Group – Ali Group S.r.l. - Via Emilia 45, 40011 Anzola dell’Emilia (BO), Italy - Tel. +39 051 6505111 – Fax +39 051 732178
Types of Data Processed
Browsing Data
The IT systems and software procedures used to operate this website acquire, during their normal operation, certain personal data whose transmission is implicit in the use of Internet communication protocols.
This category of data includes IP addresses or domain names of the computers and devices used by users, URI/URL (Uniform Resource Identifier/Locator) addresses of requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the server response status (successful, error, etc.), and other parameters relating to the user’s operating system and IT environment.
Such data, which are necessary for the use of web services, are also processed for the purpose of:
· obtaining statistical information on the use of services (such as most visited pages, number of visitors by time slot or day, geographical areas of origin, etc.);
· monitoring the correct functioning of the services offered;
· facilitating user navigation on the website (for example, by storing language preferences).
Data Voluntarily Provided by the User
The optional, explicit, and voluntary sending of messages to contact addresses, private messages sent by users, as well as the completion and submission of forms available on the website, entail the acquisition of the sender’s contact details necessary to respond, as well as all personal data included in the communications.
Cookies and Other Tracking Systems
For more information about the cookies used by this website, please refer to the Cookie Policy available on the website.
Data Collected Through Social Media
Social plugins are present on the website. With regard to the processing of personal data carried out by the operators of Social Media platforms used by Carpigiani Group, please refer to the information provided through their respective privacy policies. Carpigiani processes personal data provided by users through the pages dedicated to it on Social Media platforms within the scope of its commercial purposes, in order to promote the services offered and inform users about organized activities.
| Purpose of Processing | Legal Basis | Data Retention Period |
| A) Allow the Controller to manage your registration request for the platform | Consent | Personal data of registered users are processed for the entire duration of the service and retained for ten years from the last access to the platform |
| B) Allow the Controller to process your data in order to provide advanced interactive experiences and service personalization (based, for example, on inferences regarding website usage, activities, and interests) | Consent | Data will be processed for as long as the service remains active |
| C) Respond to contact requests | Consent | Data are retained for the time strictly necessary to process the data subject’s requests |
| D) Send newsletters, commercial communications, informational and advertising material regarding products or services offered via email, post, and/or telephone contact | Consent | Data are retained for as long as the service remains active |
| E) Fulfill legal obligations or comply with orders from judicial authorities | Legal obligation | According to each applicable legal retention period |
| F) Publish images, voice recordings, and/or names of data subjects included in photographic and/or audiovisual recordings for promotional purposes | Consent |
Data are retained for the time strictly necessary to achieve the indicated purposes; such period never exceeds five years
|
| G) Manage information relating to users’ opinions regarding the quality of products, Customer Service, Technical Assistance, and sales network, in order to improve their quality | Consent | Data are retained for the time strictly necessary to process the data subject’s requests; such period never exceeds five year |
Specific Privacy Notes
Specific privacy notices will be available on the pages of the Website in relation to particular services or data processing activities provided.
Nature of Data Provision
Apart from what is specified regarding browsing data, users are free to provide personal data contained in request forms. Failure to provide such data may make it impossible to obtain the requested service.
Place of Processing and Data Recipient
Processing related to the web services of this website takes place at the Data Controller’s aforementioned headquarters and is carried out by the company’s technical staff.
The collected data are processed by Carpigiani personnel acting on the basis of specific instructions regarding the purposes and methods of processing.
If necessary, data may be processed by Antherica S.r.l., appointed as Data Processor pursuant to Article 28 of EU Regulation 679/2016.
Data may also be disclosed to third parties such as distributors and/or dealers of Carpigiani machines, as well as companies with which Carpigiani maintains technical and commercial collaboration relationships, especially when the internal organization needs to interface with partner companies in order to manage and respond to a data subject’s request.
Rights of Data Subjects
Data subjects have the right, at any time:
- to access their personal data;
- to obtain rectification or erasure of the same, or restriction of processing concerning them;
- to object to processing;
- to data portability;
- to withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal;
- to lodge a complaint with the Supervisory Authority (Italian Data Protection Authority).
All the above rights may be exercised by sending a request via email to privacy@carpigianigroup.com
Copyright
The documentation, images, trademarks, and any other material published and reproduced on this website are the property of Carpigiani.
No responsibility is assumed with regard to either the content published on this website and the use that third parties may make of it, or for any contamination deriving from access, interconnection, or downloading of material from this website. Any information voluntarily communicated to the website by third parties may be freely used by Carpigiani.
